We ("TheNextHosting") offer our customers a 14 day money-back guarantee. This guarantee allows our customers to use our service risk-free.
The cancellation only becomes effective in accordance with the time chosen by the Customer through the Cancellation process. Cancellation request must be submitted at least 24 hours prior to end of money back guarantee.
Once a cancellation request is submitted, the customer's account will be suspended either immediately or at the end of the service billing period depending on customer's decision during the cancellation process. Once a request has been completed, the customer's account will be terminated and no copy will be kept. It includes all customer's account data, including backups. After this process, company cannot be held responsible for data loss due to suspension or termination.
No Refund shall be made to the original method of payment. If customer decides to request refund for any service purchased, refund can only be made as credits to the customer's account at our sole decision.
To be eligible for a refund, customer must meet the following requirements:
· The cancellation request was submitted before 7 days from the date of first payment.
· None of your service violate our Terms of Services.
· The payment for service is recurring; refund is not applicable on one time services.
· If you have any question regarding this policy, please contact us.
No Refunds or cancellation shall be accepted for the following products :-
· Domain Name.
· Storage Server.
· Virtual Private Server.
· Dedicated Server.